Jira Service Management

{"xsrfToken":"05069a7d-6b9b-400c-825e-7144bf8535e4_4f62447083bffc1465da37b1a9eb4b0a3f4d7552_lout","branding":{"id":"1","key":"demo","name":"Landfriend Customer Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#070801","headerLinkHoverBGColor":"#070801","headerBadgeColor":"#070801"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ee0bb25c-c77d-4496-9b34-f31169795176/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTIxYTZiZS05ZGU1LTQyZDMtYTg4Yi00ODRiZTYyZjUzZTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVlMGJiMjVjLWM3N2QtNDQ5Ni05YjM0LWYzMTE2OTc5NTE3NiI6WyJyZWFkIl19LCJleHAiOjE2NjAwNTU5OTIsIm5iZiI6MTY2MDA1NTM5Mn0.yGuANDoYHO9E6ih_7LYiBKGe20Ooywxt1hyJi-f_KrE&client=4921a6be-9de5-42d3-a88b-484be62f53e3&mode=fit","logoId":"ee0bb25c-c77d-4496-9b34-f31169795176","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Support Center","sharedPortalName":"Landfriend Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Support Center","sharedPortalName":"Landfriend Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4f4562bb-64e0-4d91-a140-693b2751b601/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTIxYTZiZS05ZGU1LTQyZDMtYTg4Yi00ODRiZTYyZjUzZTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRmNDU2MmJiLTY0ZTAtNGQ5MS1hMTQwLTY5M2IyNzUxYjYwMSI6WyJyZWFkIl19LCJleHAiOjE2NjAwNTU5OTIsIm5iZiI6MTY2MDA1NTM5Mn0.XYHFBOanUqeOw_LYZ4oK-pAPMI6NSTpjwaUpj7SZLBM&client=4921a6be-9de5-42d3-a88b-484be62f53e3&height=300&mode=fit","bannerMediaApiFileId":"4f4562bb-64e0-4d91-a140-693b2751b601","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"demo","projectId":10001,"serviceDeskId":1,"name":"Landfriend Customer Support","description":"Welcome to Landfriend Customer Support portal! Search the information in the Knowledge Database before to send a request.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"10031","name":"Business Request as a Farmer","descriptionHtml":"","callToAction":"Business Request as a Farmer","introHtml":"General, business and technical request as farmer","icon":10310,"iconUrl":"https://landfriend.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10310","groups":[1],"key":""},{"id":"10010","name":"Employee exit","descriptionHtml":"","callToAction":"Employee exit","introHtml":"Moving on to better things? Start your transition here.","icon":10300,"iconUrl":"https://landfriend.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10300","groups":[],"key":""},{"id":"10030","name":"Information Request","descriptionHtml":"","callToAction":"Information Request","introHtml":"General or technical request for Landfriend as user and journalist.","icon":10315,"iconUrl":"https://landfriend.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10315","groups":[3],"key":""},{"id":"10007","name":"IT help","descriptionHtml":"","callToAction":"IT help","introHtml":"Get general tech support, like help with the credential or booking.","icon":10320,"iconUrl":"https://landfriend.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[3],"key":""},{"id":"10009","name":"New employee","descriptionHtml":"","callToAction":"New employee","introHtml":"Onboard a new hire.","icon":10311,"iconUrl":"https://landfriend.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","groups":[],"key":""},{"id":"10008","name":"Purchase request with approval","descriptionHtml":"","callToAction":"Purchase request with approval","introHtml":"Order something that you need. This will require approval.","icon":10314,"iconUrl":"https://landfriend.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[],"key":""},{"id":"10032","name":"Support Point of Sale","descriptionHtml":"","callToAction":"Support Point of Sale","introHtml":"No time ? We are happy to do it for you. For a small extra cost, we take care of your Point of Sale. CLICK on the support button and we'll get in touch with you.","icon":10311,"iconUrl":"https://landfriend.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","groups":[3],"key":""}],"reqGroups":[{"id":3,"name":"General information"},{"id":1,"name":"Service"}],"orderMapping":{"1":[10031],"3":[10030,10007,10032]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"LANDFRIEND Customer Support","userLanguageMessageWiki":"","defaultLanguageHeader":"LANDFRIEND Customer Support","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true},"reqCreate":{"id":10032,"projectId":10001,"form":{"name":"Support Point of Sale","descriptionHtml":"","callToAction":"Support Point of Sale","intro":"No time ? We are happy to do it for you. For a small extra cost, we take care of your Point of Sale. CLICK on the support button and we'll get in touch with you.","instructions":"","icon":10311,"iconUrl":"https://landfriend.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Farm Company Name","description":"Type the company name of your farm to contact you","descriptionHtml":"Type the company name of your farm to contact you","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10072","fieldConfigId":"10177","label":"Email Address","description":"Insert your email address on where you want to be contacted","descriptionHtml":"Insert your email address on where you want to be contacted","required":true,"displayed":true,"defaultObject":"example@gmail.com","presetValues":[],"defaultObjectAsJson":"\"example@gmail.com\""},{"fieldType":"text","fieldId":"customfield_10073","fieldConfigId":"10178","label":"Name and Surname","description":"Insert your Name and Surname","descriptionHtml":"Insert your Name and Surname","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10075","fieldConfigId":"10180","label":"Phone Number to be contacted","description":"Phone Number to be contacted","descriptionHtml":"Phone Number to be contacted","required":false,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","fieldId":"customfield_10076","fieldConfigId":"10181","label":"Choose the service needed","description":"You can select more than one option","descriptionHtml":"You can select more than one option","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10204","label":"Content Writer","selected":false,"children":[]},{"value":"10205","label":"Photographer","selected":false,"children":[]},{"value":"10206","label":"Videomaker","selected":false,"children":[]},{"value":"10207","label":"Importing Products ","selected":false,"children":[]}]},{"fieldType":"textarea","fieldId":"customfield_10077","fieldConfigId":"10182","label":"Further support or information to report","description":"Describe any further support needed or any further questions for Landfriend","descriptionHtml":"Describe any further support needed or any further questions for Landfriend","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/10032","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/10032","calendarParams":{"firstDay":0,"date":"2022-08-09T14:29:52+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTIxYTZiZS05ZGU1LTQyZDMtYTg4Yi00ODRiZTYyZjUzZTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2NjAwNTY1OTIsIm5iZiI6MTY2MDA1NTM5Mn0.rAZpDsBYoDRPME-moVT_FTcRnyuljkYMZQT49bqurYo","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"4921a6be-9de5-42d3-a88b-484be62f53e3","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}